Our Services
 
 

All the services we offer are in some way 'developmental' and are aimed at assisting our clients in improving what their organisations do and how they do it.

Below is a 'quick reference' list of the individual services we provide. We can supply these services either in isolation or as a combination, as part of a strategic partnership or merely as a tactical investment; the choice is entirely yours.

If you would like to know more about a particular service, simply click on the relevant title below.

Business Consultancy - Our work here usually involves analysing the current situation (as concerns defined elements of the organisation), setting of organisational goals and then recommending actions to be taken that will move the organisation towards achievement of these goals over time.

Training Services - here we focus on the development of the client's employees as concerns attitude, skills, knowledge and behaviours. Almost all the work we do in this area is conducted with our clients on an 'in house' basis and is therefore bespoke designed to their exact needs both in terms of content, format and style. We offer many topic areas, each falling into one of three defined groups, leadership & management, customer and business development, and personal skills development.

Feedback Initiatives - we design and facilitate electronic and anonymously collected feedback using our 'in house' web system. Feedback can come from either employees as part of a staff engagement survey or personalised 360° feedback initiative, or from customers/clients as part of a customer service initiative. We offer a variety of options here, even a self administered option through our 'on line web tools' section.

Support Tools - we design and produce almost any 'tool' that the client needs that will assist their employees in performing as well as they can do. Some examples of those tools we have produced for clients are competency frameworks, job specifications, feedback guides, business planning templates, key message cards, telesales support documents, sales presenters and management pocket guides to name a few.

Team Development - we are experienced at arranging and facilitating team development days (sometimes referred to as 'away days') for our clients. These days or programmes can be predominantly indoor classroom based, or partially or completely outdoor based and can be held at our own venue in Nottingham or at one of our partner specialist centres round the country. Equally they can be anything from a highly business focussed with a tangible business output, or be more about team bonding and having fun.

Venue Hire - we are able to offer our superb venue facilities just three miles from Nottingham city centre, ideal for meetings, workshops or small conferences up to a maximum of 40 delegates. Our centre has free parking, wireless broadband and overlooks the river Trent in a quiet picturesque setting. We have three air conditioned suites, each with a spacious main room and a breakout room and state of the art AV facilities to suit every eventuality.

"There’s always room for improvement you know, it’s the biggest room in the house" – Louise Heath Leber

Or just call us on 0115 940 4966

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